Thomas and Thomas Hat Thomas and Thomas

Fast Shipping with Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer an array of shipping services. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and precise specifications. Your goods are thoroughly checked and secured properly prior to shipping. We deliver to hundreds of thousands of customers each day across different countries. Our determination to be the largest online retailer around the globe is evident by this. We have distribution centers and warehouses in Europe and the USA.

Note: Orders with more than one item will be assigned a separate processing period for each item.

Prior to shipment, we check the item thoroughly. The majority of orders will be shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we cannot effectively manage inventory. Therefore, the actual inventory could alter at any time. It is possible that your order may be out of stock when the order has been placed.

Our policy is valid for 30 days. If it's been longer than 30 days since you purchased your item We're sorry to say that we can't offer you a complete exchange or refund.

In order for your item to be considered eligible for return, it must be unopened and in the same condition as when you received it. You must have the item in its original packaging.